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Our home is approximately 30 minutes from major grocery stores and fuel centers. LaFollette and Jacksboro have several large grocery stores you will pass as you drive into LaFollette from Exit 134. The Wal-Mart is your best bet for one stop shopping as they have groceries, fishing licenses and beer/wine coolers. If you choose to take the Jellico Exit #160, you will not pass any stores and will need to drive through LaFollette to Jacksboro. If you are in need of some 'light' groceries, bait, beer and wine coolers the area marinas carry some daily staples. Liquor is not available for sale anywhere in Campbell county. Freddy's Market is 10 minutes from Deerfield Resort and offers most convenience store items, beer, fuel and bait.
TN Fishing Licenses are NOT available at the marinas. They can be purchased at the Wal-Mart on your way to the Claus Haus. They can also be purchased ahead of time at: http://www.wildlifelicense.com/tn/
The Restaurant at Deerfield offers fine dining and breathtaking views of Norris Lake. The restaurant is under new management and is definitely worth a visit at least once during your stay. Mom needs a break too!!!! The menu offers a variety of items including pasta dishes, chicken, seafood and steaks. The Restaurant is generally open Tuesday-Sunday, Memorial Day Weekend-Labor Day Weekend (NOTE: they are closed on Mondays); Thur-Fri-Sat in April, May, September, and October; and Fri-Sat in November. Hours of usual operation are: 6PM-10PM by reservation only. 423-566-0891
The Green’s Grill located inside the clubhouse at The Greens at Deerfield offers breakfast and lunch. Open 7 days Memorial Day Weekend-Labor Day Weekend. Open Fri., Sat. & Sun. in April, May, Sept, & Oct. 423-566-0040.
Trailer parking is not permitted at the house nor at the launch ramp. Trailer parking permits may be obtained at the Deerfield Resort office, (423) 566-0348 or (800) 458-8455 for parking near the airport or at Deerfield Cove Marina for parking near boat ramps contact: Ken Arendt, (423) 907-9755
Boats cannot be launched from house. Boats can be launched at Deerfield Marina, which is located near the entrance to Deerfield Resorts (you will pass it on your way to the Claus Haus). Boat launching and temporary slip usage is VERY STRICT and not controlled by us.
Our home is allowed 1 boat slip on the community docks. We also have a private JetPort for your exclusive use (is marked "Claus Haus"). It is possible to tie up a jet ski in back of a ski boat in the same slip. Additional dockage is available at a nominal fee ($12-$15/night) from several nearby marinas and through the Deerfield Cove Marina,(423) 907-9755.
Shanghai Marina (423) 562-7651 or 800-245-7651
Springs Dock Marina (423) 562-2405
Full List of Norris Lake Marinas
Land-n-Sea Marine Repair (you will pass their repair
facilities next to Fast Freddy's on your way to Deerfield Resort)
General Manager Greg Hessler
Office (423)563-9900
Mobile (423)494-4628
112B Alder Springs Road
LaFollette,TN 37766
www.landnseacollection.com
Maybe???? Most of the Norris Lake area is reachable by most mobile phone services. Digital service is very unlikely. To-date we have confirmed analog/roaming coverage for Sprint, AT&T and Cingular and clear DIGITAL/Data access for Verizon at our home. If your plan does not include analog/roaming coverage, watch your bills.... If you have additional cell phone coverage news, drop us a line and we will update our 'inventory'.
Yes!!! Our home can receive all incoming calls, but cannot place long distance calls nor accept collect calls. Local and toll-free calls can be made from our phone. Please bring a calling card or cell phone for outgoing phone usage. The house number is 423.566.3902. There is an answering machine located in the upstairs master bedroom for your use during your stay.
If you encounter any mechanical problems while at the house please contact the owner. If electrical problem, please first check the electrical fuse panel located in the lower Queen bedroom. The dishwasher has an on/off wall switch located above dishwasher, right of sink (make sure this switch is on).
The Satellite and DVD/Stereo is located below TV in main family room. The multi-functional DirecTV remote will control both the satellite box and the volume control on the TV. The DVD/Stereo remote will control the DVD/AM/FM/CD Audio player. Do NOT remove the satellite access card! If found removed/missing it will be deducted from your rental deposit. Pay per view/on-demand services are NOT available.
You may experience loss of satellite signal during heavy rains and thunderstorms. This is normal and service will return once the sky has cleared. Please do NOT try to adjust satellite dish to improve signal.
Audio / Visual Instructions
START UP:
 | press TV button then ON/OFF |
| press “0” then “3” (TV must be on channel “3”) |
| press DIRECTV button |
| You are ready to go….. |
For DVD viewing:
| press TV button then ON/OFF (w/ DirecTV remote) |
| change channel to VCR/AUX (w/ DirecTV remote) |
| turn on DVD player (via front of box) |
| press “FCN” button until “DVD” is displayed (using DVD remote) |
| Insert DVD/CD and press “Play” and you are ready to go (volume can be set between TV speakers and DVD player speakers |
For FM Stereo/AM radio listening:
| turn on DVD player (via front of box) |
| press “FCN” button until “FM” or “AM” is displayed (using DVD remote) |
| radio is now on. Change band, channels, volume via remote. |
OTHER OPTIONS:
To use DVD speakers for TV viewing:
| Follow above TV viewing instructions |
| turn on DVD player (via front of box) |
| press “FCN” button until “AUX” is displayed (using DVD remote) |
| adjust volume using DVD remote, TV sound can now be piped through DVD speakers |
To re-program the remote (only needed if DirecTV is not controlling TV):
| Hold the TV button (upper right on DirecTV remote) and enter “1062” (top lights will blink) now release the TV button |
PLEASE DO NOT REMOVE OR CHANGE ANY WIRING. The upstairs TV and downstairs family room VCR has FRONT Audio/Video inputs, if you would like to hook up any of your personal video cameras or video game consoles.
Daily trash pickup can be arranged by calling the Deerfield Resort office (423) 566-0348 or (800) 458-8455 office before 1 PM. Garbage must be bagged properly. Trash must be taken to the edge of the driveway. There may be extra charges if cleaning staff must remove trash from inside or outside of the home.